Confidential Online Counselling Booking Platform

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Counselling Booking Platform

Trusted by 2,500+ Customers

Over 2,500 Customers

have tried counselling on our platform...



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An individual, a couple or a parent...?


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To improve your relationship or your marriage?

To manage your anger, stress or anxiety?

To handle your kids and adolescents in a better way?

To learn how to deal with depression?

To manage any difficult life transitions?




Over 5,000 Hours

of counselling on phone, email, chats and video calls...

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Just One More Step to Change Your Life!



> Frequently Asked Questions

Just One More Step to Change Your Life!



> Frequently Asked Questions

What is counselling?

〉 Counselling is a shared process between a patient and a trained Clinical Psychologist (the counsellor) which will flourish with shared efforts. The objective is to promote growth and maturity, while you improve in your day to day functioning and also improve in coping with your life. It’s a alliance where you find your space to process your experience and move ahead with a renewed sense of spirit.

How can I know that I need counselling?

〉 Probably we all hesitate when we think about counselling. At the same time we might have several reasons to have it on our mind. There could be some obvious reasons for our grief or worry or mismanagement of our daily life. But at other times the reason for our overwhelming feelings might not be very obvious. Without even realising we might let our thoughts emotions and behaviour affects our day-to-day quality of life. Sometimes we might just show intense anger, irritability or sadness. Perhaps there could be feelings of loneliness or isolation. The time when these feelings interfere with our day to day goal or relationships we need help. It might be difficult to share these feelings with others as some might not understand, others may look down upon you or avoid you, family might further complicate your feelings by adding stress, you might feel ashamed or low on confidence when it comes to sharing with loved ones or there could be several other reasons.

For what issues can I get help?

〉 You can get help if you are going through a transitory phase of life like a change in role, job, city, new relationship; going through a rough patch in some aspect of your life like vocation, family, parenting, marital life; have all consuming or excessive worry/ anxiety; just need support, encouragement to navigate through and better manage your lifestyle i.e., personal or professional; intimacy, relationship or sexual adjustment issues; pregnancy and fertility concerns; adolescents or career anxieties; old age loneliness; or just to process your feelings and gain perspective on your experience in the presence of someone who is qualified, non judgmental, compassionate and believes in your potential. You can also find help for issues that are just affecting your day to day life and if you want to talk about a problem that is effecting your family or friends.

How will counselling help me?

〉 Counselling helps you find someone - the psychologist - who listens to what you are saying and as well as what you might not be saying, without judging you in an empathetic manner. Sometimes it is difficult to put our feelings in words and express them. The counsellor will help you see yourself in accordance with how you feel, think and behave, also how others see you. At the same time, he/she will work hard and believe in your potential to make changes and help you achieve what you want in your life. Sometimes finding someone who can understand us and believe in us makes experiences of life easier. Counselling will help you to maximize your individuality, freedom, self interest; at the same time it will help you develop self control. It will help you live your life in an involved committed and loving manner towards yourself and people around you. It will attempt to facilitate individual as well as social interests of the individual. So you have to make your choice. It definitely takes courage to accept that we all need help at some point in some way or another. Counselling will help you actively pursue both your long term goals as well as short term ones.

What are the advantages of online counselling?

〉 Unlike other forms of counselling, phone/e-counselling is potentially free from certain constraining factors that affect conventional in person counselling, like place, time, duration, and cost, making this form of counselling more accessible for a number of people who would be unable to attend the conventional in-person counselling method. It also provides a degree of anonymity and confidentiality that is comforting to some callers, reducing the intimidation that some people may feel at the prospect of seeking treatment with a traditional in-person counselling and encouraging disclosure.

How does online counselling work?

〉 After registering, you will be able to purchase sessions and book an appointments at your prefered time and dates depending on available slots. You can also select your favorite mean of communication (phone call, video conference...). At the time of appointment, the counsellor will contact you. An individual counselling session usually lasts for 45-50 minutes. If required and if convenient for you, depending on the nature of the counselling, the counsellor might suggest you to have a video call on Skype or Gtalk for the subsequent session(s). For an efficient counselling therapy, you might need to repeat the same process for at least 8-10 sessions or more depending on many factors like the reasons due to which you required counselling, the way the counselling progresses, your readiness in terminating counselling or the counsellor's judgement. If you need to, you can also email your counsellor between each session or book an appointment before the scheduled ones in case you need to talk. 

What has to be discussed during the session?

〉 You can disclose as much as you want to your counsellor. There will be no force on you if you do not wish to disclose any particular information. Counselling will move ahead as per your comfort level. It starts with asking general questions about how have you been feeling lately, about your past, family, friends, structure of your day, etc; It will slowly move to specific issues that come out as a pattern and seems to be effecting your experiences. At the same time for effective counselling experience its ideal to be honest with your counsellor.

Is online counselling confidential? Will my relatives know that I am using your services?

〉 Yes,  Counsellors are trained to maintain confidentiality. Confidentiality is the basis of a patient-counsellor relationship. A true and qualified counsellor will never disclose your demographic or personal details to anyone including your family members even if they are also in couple or family counselling along with you. You should begin counselling with an open mind and with trust in the counsellor and the process, if the alliance works gradually trust will deepen and you can disclose more information. Moreover, to protect further your privacy, any payment transactions made on our website will not appear in your bank statement as "Family Counselling India". They may appear under the name of our ebooking platform provider. So neither your banker nor your relatives will know you are using our online counselling services based on your bank statement! If you don't have a credit card, you can also book sessions using bank wire transfer or cheque facilities by contacting our helpdesk.

Are your services secure?

 〉 Yes, booking appointments on our platform is secure and completely confidential. You are not requested to give any private information when registering with us or when talking to the counsellor. You can use a nickname and an alternative email ID at the time of registration. Moreover, the entire website is secured with SSL certificate, ensuring that your navigation on the website and your payment transactions are secured. For more information on user data collection, storage and usage, please read our privacy policy at the time of registration.

Customer Testimonials

  • “Very good doctor!

    The counsellor was a very good doctor. Had patience to listen and treat accordingly. I recommend for relationship counseling!”

    Vandana S.

  • “I'm glad!

    The counsellor is such a friendly and supportive therapist. She figured out stuff that I was dealing with , which even I didn't know about it, and the way she explained and make me understood things was very intriguing.”

    Vanessa, 29

  • “Would definitely recommend!

    Very friendly and polite. I have felt much better after taking certain sessions. The counsellor advised me well on how to cope up with problems through a practical approach. Thank you for helping me in rebuilding my strength!”

    Mohammed A.

  • “Very profesional yet caring...

    It was actually the kind of therapist I was looking for! The sounsellor was extremely patient and amiable in nature. She hears you out and is always there for you...”

    Shulagna S.

  • “Very friendly!

    The counsellor was very friendly. She listened to me very patiently and understood my problems well. She explained the problems to me and gave valuable advices and strategies which helped me deal with my anxiety...”

    Deepika, 37

  • “Consultations have helped me...

    I had taken sessions for depression and anxiety issues. The consultations have helped me in my fight with the disorder. The counsellor has offered some practical tips which were effective!”

    Neha, 51

  • Happy parents!

    We feel we are much better parents now. The counsellor has provided us with very practical parenting advice to manage our two sons who are 12 and 8. I also feel more confident now as a mother and guide for my children...”

    Bhavika, 38

  • "Very empathetic!

    The sessions with the counsellor went very well. The counsellor had a broad understanding of anxiety issues. [...] I have greatly improved my health thanks to the therapy...”

    Jyoti, 53

  • "Thank you!

    I've hesitated a long time before trying online counselling. I wasn't comfortable meeting a counsellor in a clinic... So I've tried it out and I don't regret the experience! Thanks for helping me improve my relationship!”

    Urvi, 29

  • "I recommend...

    I was initially doubtful about this kind of service, but the delivery was good. Still need to sort out some career issues but I've got a better edge on them now. Will surely recommend you to my friends or relatives.”

    Kumar, 36

  • "Simple...

    Have met many counsellors in clinics since I was a teenager but I have never felt as comfortable as I feel when talking to the counsellor of Family Counselling on the phone! It's so simple to reach her out when I'm low sitting in my room...”

    Priyanka, 25

  • “Great service!

    Thank you Family Counselling for your services. Your counsellor is doing a great job, and the helpdesk was very helpful when I had small problems to book appointments... Thanks!”

    Dhruv, 45

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